Managing Data Centre Operations
In recent years, data centre infrastructure has become significantly more reliable and management practices have improved, so it would be fair to expect that the number of reported downtime incidents is decreasing. But this is not the case.
According to a 2018 survey by Uptime Institute, 31% of respondents experienced a downtime incident or severe degradation in the last year and 48% reported at least one outage at their site or at a service provider in the last three years.